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International Operation Specialist

About us:

Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.Sisal is now part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.

What you’ll do:

•You will join the International Business Unit, in particular the International Transition and Operations Team, reporting to the International Head of Transition and Operations;
•You will have the opportunity to:
-Engage in the governance of the operations’ processes (customer care, logistics and warehousing, field maintenance) for Sisal’s International subsidiaries;
-Be involved in projects aimed at continuously improving and evolving Sisal’s International subsidiaries operations processes, stimulating cross fertilization among countries and sharing of best practices;
•According to your learning path, you could be involved in projects aimed at launching new international subsidiaries, including the Transition process from Incumbent Operators.

Who you are:

•You have 2 years’ experience in structured contexts, such as management consulting firms;

•You have a degree in Engineering or Business Administration;
•You are proficient in English;
•You have excellent knowledge of Microsoft Office Suite (Excel, Word, Power Point);
•You are flexible, proactive, organised, lateral-thinker;
•You have an attitude to manage complex projects, interacting with multiple and heterogeneous stakeholders.

Preferably, you also have:
•Good knowledge of French Language;

•Previous experience in the Customer Care processes;
•Basic knowledge of continuous improvement methodologies;
•Data analysis skills.

What we offer you/you can expect from us:
Permanent contract;
•Hybrid work;
•Company-Owned Devices: laptop and business mobile phone;
•Meal Allowance;
•Supplemental Health Insurance;
•Employee welfare benefits.

Looking for a role that can support your learning and career goals:
•Psychological well-being: online meditation courses, medical online service, counselling service thanks to the support of certified psychologists and coaches;
•Continuous learning for soft and hard skills (es. learning platform; managerial learning) to be fully exploited thanks to Flexi-Learning, which allows you to dedicate at least 4 hours per month for your professional growth.
•Support for parents, children and financial aid for mothers;
•Volunteering during your working hours.

•You will be based in Sisal HQ (Milan, Italy) in a hybrid work (2-3 days per week remotely).
•You will be travelling abroad in Sisal subsidiaries, on average on a monthly basis.

Equal Opportunity Sisal is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of sex, age, culture, religion, ethnicity, sexual orientation, gender identity and expression.