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MSC Mediterranean Shipping Company is a global leader in the shipping and logistics sector. Founded in 1970 and headquartered in Geneva, Switzerland, MSC is a privately-owned organisation driven by the Aponte family. Evolving from a one vessel operation, today MSC is a globally respected business with a fleet of 560 vessels and more than 70,000 staff. With an international integrated Network of road, rail, and sea transport resources – the company prides itself on delivering global Service with local knowledge. Represented in 155 countries, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalised cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.
The Global Information Technology (IT) Department of Mediterranean Shipping Company (MSC) is actively working on rationalising and streamlining the diverse technological landscape within the Group. This ongoing initiative bears many aspects and lead to many projects mobilising the overall workforce of the company.

System Engineer

To support our growing business, activities and needs, we are recruiting a talented System Engineer to join our brand-new Global Operations Center located in Turin, Italy. The System Engineer will actively contribute to maintain, operate, and monitor the existing corporate infrastructure as well as to its future design and implementation.

Key Responsabilities
Some of the responsibilities will include:
– Managing and monitoring of existing systems and infrastructure
– Installing, configuring, testing, and maintaining operating systems, application software and system management tools
– Ensuring the integrity and high availability of our infrastructure (Disaster Recovery, Business Continuity)
– Performing on-site and remote technical support
– Implementing and supporting disaster recovery / business continuity solutions
– Maintaining system documentation to include system reviews and recommendations
– Identifying potential issues and proactively proposing solutions and improvements
– Securing systems by establishing and enforcing policies and defining and monitoring access
– Troubleshooting and fault finding if issues arise
– Fulfilling ad hoc tasks and projects as required by the Company
– Contributing to the definition and implementation of project best practices and quality processes
– Participation in the on-call and shifts rotation

Qualification and Experience
Required skills and experience:
– Extensive experience within information security/technology sector
– Extensive experience working in a Microsoft Systems Engineering role (Windows Server 2008, 2012, 2016 & 2019, Windows 7 & 10)
– Scripting knowledge for automation (Batch, Powershell and/or Rundeck)
– Experience with Active Directory design, architecture, and management for enterprise-scale deployments
– Knowledge of enterprise grade PKI and CA hierarchy
– Expertise in deploying and maintaining business critical applications and solutions
– Working knowledge of DNS and DHCP deployments and best practice
– Proven experience in incident management, service request management and troubleshooting using root cause analysis (RCA) techniques
– Experience with Citrix troubleshooting and RDP
– Ability to multitask and work under pressure
– Outstanding English languages written and verbal communication skills
– Outstanding customer service skills

Desirable skills and experience:
– Experience working in a Service Desk / NOC / SOC environment
– Experience of using ticketing systems and use of monitoring and management tools
– Experience with cloud-based solutions around compute, storage, and network (Azure)
– Experience with GIT, Azure DevOps, Agile methodology and working within CI/CD pipelines
– Experience with SSO services
– Experience with LDAP, SAML, Radius and Kerberos
– Extensive Experience with Active Directory design, architecture, and management for enterprise-scale deployments and enterprise grade PKI and CA hierarchy
– UEM/Configuration management design and deployment experience (SCCM, Intune, Ansible or VMware Workspace ONE…)
– Experience with Linux based infrastructure (Suse, Red Hat)
– Experience with Cloud Backup and Replication solutions (ASR)
– Proven hands-on experience and expertise with the following:
Core Citrix services (setup and deployment)
Virtual Desktop and Application Infrastructure administration and management
– MCSA (Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified Systems Engineer) or equivalent certifications
– ITIL certification
– Fluency in French is a plus

The successful candidate:
– Positive and can-do attitude
– Team player and collective result-oriented
– Driven by expectations and customer satisfaction