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Descrizione

Expert.ai develops semantic artificial intelligent technology that understands the meaning of written language. It is based on Cogito, our patented technology that employs millions of definitions and concepts. Our software applications read and understand multiple languages the way people do, with the speed and precision required to discern, manage and use large volumes of strategic information.

We are now looking for Cloud & DevOps Engineer to be part of the of the Site Reliability Engineering Team, supporting projects’ deployment worldwide, actively engaging with developers and other teams and contributing to the success of projects. You will participate to the growth of expert.ai working on the infrastructure running our Artificial Intelligence-based Technology. This role at expert.ai is a great opportunity to give your own contribution and help us build new services while maintaining a large and growing installed base.

You will be based in one of our offices in Italy (Modena, Rome or Naples), working with other resources that geographically distributed across Europe and USA, you will functionally report to the Head of Site Reliability Engineering. It will be possible to do full remote work.

Responsibilities:

  • Definition and monitoring of the deployment process
  • Continuous improvement of DevOps tools/methodologies
  • Deployments both on-premises by the customer and on our infrastructure
  • First-level support and triage of issues reported by customers
  • Directly manage deployment and infrastructure issues
  • Coordination of second-level support, engaging with developers and other teams

Required skills:

  • Degree in Computer Science, Computer Engineering or an equivalent title
  • Good knowledge of Windows/Linux operating systems and basic systemic knowledge
  • Good knowledge of English

The following skills/knowledge will be considered a plus:

  • DevOps methodology
  • Cloud Native Architectures (Docker, Kubernetes)
  • Monitoring/logging systems (ELK Stack, CloudWatch)
  • CI/CD tools (Gitlab, Jenkins)
  • IaC tools (Terraform, Ansible)
  • AWS ecosystem
  • Precision, dedication and diligence
  • Priority management while ensuring the output quality
  • The ability to organize your tasks according to the company’s processes and procedures
  • Curiosity towards new technology and willingness to learn
  • Team working will be essential since you will also support other colleagues

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